Everything you need to know about reserving vehicles, airport transfers, payment options, and chauffeur services.
You can book a car in under 2 minutes through our online booking page. Simply choose your pickup and drop-off locations, travel dates, passenger count, and preferred vehicle category. Once submitted, you will instantly receive a unique booking reference (e.g. AVN-2026-XXXX).
Yes. We provide comprehensive airport transfer services covering London Heathrow (LHR), London Gatwick (LGW), London Stansted (STN), London Luton (LTN), and London City Airport (LCY). All airport transfers include live flight tracking and terminal meet-and-greet options.
AVENOR offers two convenient payment options: Pay Online securely using major debit/credit cards or Pay in Car directly to your driver upon pickup.
Yes! Simply choose "Pay in Car" during the checkout process. Your booking reference will be generated immediately, and you can settle the amount with cash or contactless card when your vehicle arrives.
Absolutely. We offer dedicated private chauffeur services for hourly hire, full-day corporate events, airport pickups, and intercity travel. Our chauffeurs are licensed, professional, and discreet.
Yes. Bookings can be cancelled free of charge up to 24 hours prior to the scheduled pickup time. Contact our concierge team with your booking reference code to initiate a cancellation or amendment.
Yes. Child seats (infant, toddler, or booster seats) can be added to your reservation during Step 3 of the online booking process.
Yes. We provide long-distance intercity transfers throughout the UK. Long-distance journeys offer door-to-door comfort, flexible rest stops, and predictable fixed rates.
Yes. During Step 2 of the reservation wizard, you can browse all available models (such as the Mercedes-Benz E-Class, S-Class Long, Range Rover Autobiography, or V-Class Extra Long) and select the specific vehicle for your journey.
Immediately after completing your reservation, an on-screen confirmation receipt displaying your unique booking code (e.g. AVN-2026-XXXX) will appear. You can print or download this summary directly.
Have a specific question?
Our concierge team is available 24/7 to assist with bespoke itineraries and corporate accounts.